Whitby Health Partnership

114 Chester Road, Whitby, Ellesmere Port, CH65 6TG

Telephone: 0151 355 6144

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Online Services & How to Apply



Patient Access – GP appointments & prescriptions online sign in here 


Every adult registered at the practice will now have future online access from the date they register at the surgery or October 2023 if already a patient.  Sign up using “Patient Access” or the “NHS App” (see above)

It is possible to apply for proxy access for anyone aged 11 – 15 years and under 11years by completing the link below

A competency assessment will be carried out by a GP and regardless of outcome a parent/guardian/carer will need to re-apply using the Proxy Access Registration Process, where a competent child must authorise the request for Proxy Access. This will be at the discretion of a clinician.

The competent young person may decide to:

1.  Stop their parents having access to their online record

2.  Allow their parents to have proxy access to their online record, or to allow limited proxy access to specific services, such as appointment booking or repeat prescription requests, but not to the medical records

3.  Request access to their online services where nobody currently has access

4.  Switch off all online access until such time as the young person chooses to request access.

Where a child is deemed by the GP not to be competent, a parent will apply for access but will be registered as a Proxy User. (This will be reviewed by the practice annually, or when the child attends a further appointment – whichever is the sooner)

Where parents still have access to their child’s online record when the child reaches their 16th birthday, the parents’ access will be withdrawn.

Care has to be taken to determine who has parental rights for a child under 11, or a patient over 16 who is not competent to control access. For anyone requesting online access to a child’s records we require proof of parental responsibility.


Please read before submitting forms

Online Access leaflet

Apply for Proxy Access 11-15 yr old

Apply for Proxy Access for under 16 years

Online access request to activate booking appointments and ordering prescriptions

  • DD slash MM slash YYYY
  • Children vary in the age at which they are able to make an independent and informed decision about who should have access to their record. Young people from the age of 11 who are competent may give consent to proxy access (agree that their parent has access to their record) or refuse that access. People aged 16 or above are assumed to be competent to make an independent and informed decision about whether to ask for someone to have proxy access to their GP online services and record, unless there is an indication that they are not.
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Apply for full online Access or Proxy Access  (Adults Only) 

Full Online Access Application Form

  • From October 2023 everyone will automatically have online access to their future records. These can be accessed via the NHS app or Patient access. However, if you wish to seek access to your historical medical record then we you will need to complete the following form and include 2 forms of ID (one photographic and one proof of address). By completing the form you are agreeing that you have read the online access leaflet. Once submitted please allow up to 2weeks for access to be granted.
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      08:00am to 06:30pm
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    • Wednesday
      08:00am to 06:30pm
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      08:00am to 06:30pm
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      08:00am to 06:30pm
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